Team & Careers
Team & Careers
Our teams are organized around "customer touchpoints" rather than internal functions. Every department is directly accountable for customer issues.
Department Structure & Responsibilities
| Department | Responsibilities | Contact Email |
|---|---|---|
| International Trade Division | Handles export inquiries, quotation calculations, contracts, and documentation. Split into Southeast Asia, Middle East, South America, Africa, CIS, and Europe teams. | sales@ugbsteel.com |
| Technical Support Team | Provides material selection advice, standard comparisons, machining plans, and drawing reviews; involved in technical clarification for projects and quality objection handling. | tech@ugbsteel.com |
| Production Planning Division | Manages scheduling and delivery commitments, coordinates rolling, finishing, and machining processes, and arranges production in phases according to project milestones. | plan@ugbsteel.com |
| Quality Control Center | Responsible for incoming raw material and outgoing finished product inspection, issuance of quality assurance certificates and traceability management, and supports third-party witness inspection. | qc@ugbsteel.com |
| Logistics & Documentation | Responsible for space booking, port consolidation, loading supervision and document preparation, representing commodity inspection and certificates of origin, and monitoring in-transit and arrival status. | logistics@ugbsteel.com |
| After-Sales Service | Responsible for goods receipt support, end-to-end acceptance and resolution of quality claims, and leading root cause analysis and corrective action monitoring. | service@ugbsteel.com |
Open Positions
| Position | Key Responsibilities | What We Value |
|---|---|---|
| Foreign Trade Sales (Southeast Asia / Middle East) | Regional customer development and order follow-up, quotation calculations, and contract execution | Able to understand technical specifications and willing to focus on one market long-term |
| Technical Support Engineer | Material selection advice, standard comparisons, processing plans, and quality claim handling | Background in metallurgy or materials, with hands-on experience |
| Logistics & Documentation Specialist | Space booking, port consolidation, loading supervision, document preparation, and export compliance | Familiar with L/C terms and processes at major export ports |
| Production Planning Specialist | Production scheduling and delivery date setting, coordination of rolling and processing | Deadline-sensitive and comfortable working with data |
Send your CV tohr@ugbsteel.com, and please include "position + name + years of experience" in the email subject. We will contact you within a week to arrange an interview.
Related Pages
Need a quotation or technical support?
Send us the product, material, specifications, quantity, and destination port; we will reply with an FOB / CIF quotation within 24 hours.